RETURN AND EXCHANGE POLICY

Exchange

We need your satisfaction: Your received article does not meet your expectations and you want to exchange it. No problem, please just contact us.

Return

You can revoke your purchase contract in written within 14 days.

We want to optimize our quality and service continuously. We are very grateful if you tell us briefly why you came to this decision.

Goods must be in original condition and label should be intact. We reserve the right to demand a compensation if we experience optical defect afterwards.

Contact:

Dudra East (Leather Crafts)

Büterhof 4
44801 Bochum
Germany

Tel.:    +49 (0)234 230 063
          +49 (0)234 260 050

Fax:    +49 (0)234 236 199

Email:  info@dudraeast.de

The purchase price will transfer to the account from which we were paid, within 10 days after receiving the goods.

Attention: Please do not forget to mention your Customer ID / Order number and IBAN.